Vaga para Analista – (M-pesa)

Vaga para Analista – (M-pesa)

9 maio, 2017

Analyst: M-pesa Financial Operations – EDI00007W

Job objectives:


The Revenue Assurance M-PESA Operations and Financial Analyst role exists for the purpose of providing revenue assurance in M-PESA financial operation side. Reporting to the Revenue Assurance Manager, the job holder will analyse M-PESA transactions controls, detect Loss, prevent Loss, recovery Loss, day to day transactions reconciliations for different M-PESA functional, recons to the accounting system (X3)  and report to line manager, Vodacom Mozambique Management and Vodafone Group.


Main Responsibilities & Experience:


The Revenue Assurance M-PESA Financial Operation core job functions are:


  • Formulating key performance indicator for each service stream and Maintain the standard threshold running Key Performance Indicators – “KPIs”;
  • Implementation of Controls across M-PESA, existing Functional and additional new M-PESA Functional and services;
  •  Maintain, Monitor and Manage controls sets and roll out new sectors specific customer value propositions focused on enterprise customers and other companies;
  • Review existing controls on products and services monthly and quarterly to improve customer experience and develop tactical plans to stimulate increased usage, prevent, and prevent /detect revenue loss;
  • Advice what should be changes from the system perspective to increase efficiency and minimize time taken to detect / prevent revenue loss;
  • Analyse revenue actual vs. targets; investigate any shortfall & propose remedial action;
  • Champion seamless integration to all business partners and enhancing the customer experience;
  • Reconcile M-PESA records with X3 and liaise with M-PESA Finance;
  • Implement M-PESA Fraud Management detection controls;
  • Liaise and work with M-MPESA AML Department on incidents investigations.

Working experience


  • A minimum of at least 1 years’ experience of progressive Banking Industrial with experience within a commercial environment;
  • Telecommunications experience would be advantageous;
  • 1 years hands on experience in Banking  in a highly competitive commercial environment;
  • Strong analytical skills with exceptional attention to detail. Experience in learning technology, enterprise applications or testing marketplace;
  • Good understanding of financial principles, understands financial ratios, can interpret standard financial statements- experience in developing banking products will be and added advantage -Excellent communication and presentation skills;
  •  An understanding of mobile money transfer and international money transfer market;

Experience in international money transfer is an added advantage.

Competencies, Skills & Educational Qualifications:




  • Management theory and practice;
  • Programming skills in any 4GL or a functional programming language e.g. SQL;
  • Highly developed analytical thinking skills;
  • Policies and procedures ;
  • Training and Development;
  • Organisation Development ;
  • Safety and Wellness Programs.




  • MS Excel, SQL ane PL/SQL (Added Advantage);
  • Problem solving and Decision making Skills;
  • Planning skills and Sound interpersonal skills;
  • Effective interaction at various levels;
  • Organisational skills;
  • Good oral and written communication.

Education Qualifications/Experience


  • Bachelors Degree in Information Systems or Computer Science (Minimum Requirements);
  • Certification in either MS Excel or SQL (Oracle/MS SQL Server/MySQL/MS Access);

Accounting Background will be an added advantage.


Personal Attributes


  • Right attitude, Integrity & Honesty;
  • Interpersonal sensitivity (Wise & Empathetic);
  • Ability to keep a high level of confidentiality;
  • Ability to work under pressure;
  • Assertiveness and Team player;
  • Resilient individual;
  • Action Oriented and high energy level;
  • Results oriented and Keen attention to detail;
  • Ability to organise and present;
  • Time management and good planning.

Location: Edificio Vodacom

Rua dos Desportistas, Numero 649  Maputo

Job Type: Full-time

Employment Type : Permanent

Closing Date: 15-May-17, 11:59:00 PM

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