Analyst: M-pesa Financial Operations – EDI00007W

Job objectives:

The Revenue Assurance M-PESA Operations and Financial Analyst role exists for the purpose of providing revenue assurance in M-PESA financial operation side. Reporting to the Revenue Assurance Manager, the job holder will analyse M-PESA transactions controls, detect Loss, prevent Loss, recovery Loss, day to day transactions reconciliations for different M-PESA functional, recons to the accounting system (X3)  and report to line manager, Vodacom Mozambique Management and Vodafone Group.

Main Responsibilities & Experience:

The Revenue Assurance M-PESA Financial Operation core job functions are:

• Formulating key performance indicator for each service stream and Maintain the standard threshold running Key Performance Indicators – “KPIs”;
• Implementation of Controls across M-PESA, existing Functional and additional new M-PESA Functional and services;
•  Maintain, Monitor and Manage controls sets and roll out new sectors specific customer value propositions focused on enterprise customers and other companies;
• Review existing controls on products and services monthly and quarterly to improve customer experience and develop tactical plans to stimulate increased usage, prevent, and prevent /detect revenue loss;
• Advice what should be changes from the system perspective to increase efficiency and minimize time taken to detect / prevent revenue loss;
• Analyse revenue actual vs. targets; investigate any shortfall & propose remedial action;
• Champion seamless integration to all business partners and enhancing the customer experience;
• Reconcile M-PESA records with X3 and liaise with M-PESA Finance;
• Implement M-PESA Fraud Management detection controls;
• Liaise and work with M-MPESA AML Department on incidents investigations.

Working experience

• A minimum of at least 1 years’ experience of progressive Banking Industrial with experience within a commercial environment;
• Telecommunications experience would be advantageous;
• 1 years hands on experience in Banking  in a highly competitive commercial environment;
• Strong analytical skills with exceptional attention to detail. Experience in learning technology, enterprise applications or testing marketplace;
• Good understanding of financial principles, understands financial ratios, can interpret standard financial statements- experience in developing banking products will be and added advantage -Excellent communication and presentation skills;
•  An understanding of mobile money transfer and international money transfer market;

Experience in international money transfer is an added advantage.

Competencies, Skills & Educational Qualifications:

Competencies

• Management theory and practice;
• Programming skills in any 4GL or a functional programming language e.g. SQL;
• Highly developed analytical thinking skills;
• Policies and procedures ;
• Training and Development;
• Organisation Development ;
• Safety and Wellness Programs.

Skills

• MS Excel, SQL ane PL/SQL (Added Advantage);
• Problem solving and Decision making Skills;
• Planning skills and Sound interpersonal skills;
• Effective interaction at various levels;
• Organisational skills;
• Good oral and written communication.

Education Qualifications/Experience

• Bachelors Degree in Information Systems or Computer Science (Minimum Requirements);
• Certification in either MS Excel or SQL (Oracle/MS SQL Server/MySQL/MS Access);

Accounting Background will be an added advantage.

Personal Attributes

• Right attitude, Integrity & Honesty;
• Interpersonal sensitivity (Wise & Empathetic);
• Ability to keep a high level of confidentiality;
• Ability to work under pressure;
• Assertiveness and Team player;
• Resilient individual;
• Action Oriented and high energy level;
• Results oriented and Keen attention to detail;
• Ability to organise and present;
• Time management and good planning.

Location: Edificio Vodacom

Rua dos Desportistas, Numero 649  Maputo

Job Type: Full-time

Employment Type : Permanent

Closing Date: 15-May-17, 11:59:00 PM