Vaga para Supervisor do Território – (VODACOM)

Vaga para Supervisor do Território – (VODACOM)

7 junho, 2017

Territory Supervisor: Pre Paid & Distribution – Mocuba – QUE000005



This position is responsible for Supervising and managing Strategic Super Dealers that specializes in Wholesale of Airtime (Physical and Virtual) and Starter Packs in your specific Province.

You will be required to ensure that they comply with both; Starter Pack and Voucher purchases & targets in your Province.

The line Manager will communicate the monthly and annually targets for your guidance.

This portfolio is solely focused on Pre-Paid only. This position is also responsible for Supervising Territory Sales Representative Program in his/her Province.

This position requires an individual that can manage People, Processes, Policies and Procedures, Finances and Stock extremely well. As a Territory Supervisor you will be required to service the existing portfolios but also grown these portfolios and develop new ones. Your objectives are to achieve the company Targets i.e. Gross Connections, Revenue. All of this must always be guided by your Line Manager and by the current company and sales strategies as is prescribed by senior management / EXCO and the board year on year.


Key Areas of Responsibility:

  • Work closer with Strategic Super Dealers that specializes in Wholesale of Airtime (Physical and Virtual) and Starter Packs.;
  • Supervise the National Territory Program in your Province, doing trade visits, reporting and Quality Checks;
  • Make sure stock availability of VM products and services and knowledge thereof, ensuring that all dealers are well stocked and trained at all time;
  • Your main role will be to ensure Prepaid Gross Connections and Revenue in your Region via the Wholesale Super Dealers and the VM Direct Model and at the same time mitigate churn, fraud and possible losses that could damage VM;
  • Increase Data connections and revenue;
  • You are required to achieve and exceed the pre-set Sales targets regionally (Pre-Paid, Data and Revenue etc.);
  • Ensure that all Super Dealers, Sub Dealers, Baracas & Street Vendors are fully trained on VM Products and Services, that they all carry VM stock at all times.( This must be Ongoing).
  • You are required to implement 24/7/365 support programs from VM to Street Vendors and Dealers etc;
  • Make sure the Central Management system is implementing and used to update database for further use;
  • Implement effective monthly promotions in these channels & your territories / Province.
  • Resolve all operational issues within a reasonable timeframe; and in line with VM SLA’s (SOP, Warehouse, Logistics’ etc.)
  • Implement regular store visits (call cycles) and do intensive field visits to sites.
  • Manage and ensure good relations between Super Dealers, Sub Dealers, Baracas & Street Vendors.
  • Comply with Policies and Procedures and where they are already in existence you are required to consistently review.
  • Supply reporting weekly base and when needed

.Report frequently on competitor activity & suggest action plans. (Weekly)

  • Set up the 1o1, call reports and face to face management process in order to support and manage the TSRs.
  • Manage the outlet look and feel, Products and Services and Staff in line with VM standards. (Sales look everything under the 4 Walls).
  • Work closely with other departments like Marketing, Commercial, and Operations etc. ensuring VM success.
  • Drive monthly Pre Paid & ULCH deals
  • Manage other Virtual Products like VTU and MPESA in to the Channels and Province.
  • Manage stock availability within all your dealer stores.
  • Do Pre Paid stock forecasting and manage in accordance, so your Province is well stocked and aligned with Targets.
  • Drive personal training and development for your team as well as your own.
  • Understand key business areas like Health and Safety, CMT, PBO, People Survey & CURA etc. and their impact to the business.
  • Work with Speed Simplicity and Trust



  • A Diploma in Commerce, Business Management or Marketing etc).
  • Further diplomas or certificates in Retail, Project Management, Wholesale & Process Management will be an advantage.
  • Minimum 2 Years professional experience in large telecommunications/ FMCG/ Financial Services concern in the areas of sales, marketing, business intelligence, products and services, and pricing management.
  • At least 5 – 8 Years working experience and must have managed a team of 2 to 10 people.
  • Ability to compile reports on daily operational tasks, expert word processor andPowerPoint skills is a distinct advantage
  • Strong Sales Planning Skills
  • Strong stock management skills.


Knowledge and Skills

  • Strong written and verbal communication skills (Portuguese and English).
  • Strong RETAIL understanding.
  • Relationship building skills
  • Advanced analytical abilities
  • Negotiation skills
  • Strong financial analysis and interpretation skills
  • Strong Business Analysis skills
  • Strong Project Management Skills



  • Strong Customer Focus
  • Ability to manage a team, and support staff (Team player).
  • Leadership
  • General Management
  • Business awareness
  • Result driven
  • Problem Solving and analysis
  • Persuasiveness
  • Creative innovative thinking
  • Initiative and teamwork


Personal Attributes

  • Flexibility
  • Assertiveness
  • Self-motivation / Always Positive!!
  • Drive to win (market leadership)
  • Open minded nature
  • Perseverance and dedication to goals
  •  High energy levels
  • Willingness to work long hours under extreme pressure


Job Type: Full-time

Employment Type : Permanent

Closing Date: 13-Jun-17, 2:59:00 PM


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