Specialist: VAS – (VODACOM)
Specialist: VAS – (VODACOM)

3 agosto, 2018

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Specialist: VAS & NT-HLR – Maputo  EDI0000B7


Provide 1st level of support to the Vodacom VAS & NTHLR Platforms and guarantee excellence in terms of level of support and project technical supervision/management

Key accountabilities and decision ownership:

  • Support in the handling of IT Governance related aspects in the VAS & NTHLR Portfolio ensuring that the systems are compliant to the relevant policies
  • Guarantee availability of systems under the VAS & NTHLR Portfolio ensuring that minimal downtime is achieved
  • Deliver VAS & operational projects guaranteeing that they are delivered in a timely manner and with high quality.
  • Submit periodic reports to line manager which include (but not limited): SLA, system patching, system capacity, open trouble tickets, availability and incidents and proactively monitor the platform in order to foresee problems and suggest optimizations
  • Ensure All problems experienced under all systems under VAS are resolved permanently within the SLA agreed with the supplier and a root cause analysis is provided at each occurrence

Key performance indicators:

  • Capacity Management reports
  • System uptime of 99.9%
  • Innovative solutions for technical challenges

Must have technical / professional qualifications:

  • Degree in Computer Science or similar.
  • Any IT related certification will be valuable

Core competencies, knowledge and experience:

  • GSM knowledge
  • SQL Database knowledge
  • Intermediate UNIX Operating Systems Knowledge
  • Basic System Security knowledge
  • Basic Project Management Skills.

LocationEdificio Vodacom

Rua dos Desportistas, Numero 649
Maputo .

Job Type. :Full-time.


Employment Type : Permanent
Closing Date : 09-Aug-18, 11:59:00 PM

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