Specialist: OSS
Specialist: OSS

21 setembro, 2018

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Specialist: OSS – Maputo – EDI0000C0

Role purpose:

Supports Business stakeholders during specification phase, understands the requirement and provides technical background information. Manages demand phase of projects in line with most recent IT methodology. Actively cooperates with his/her contacts both within the company (local, regional, global) as well as the ones located at vendor. Ensure sourcing of all network data with 100% integrity and alignment with VF requirements.


Key accountabilities and decision ownership:

  • Continuously liaising with All divisions within the company, understanding their processes and objectives
  • Update processes as and when necessary. Continuously strive to identify areas of improvement on all processes.
  • Development, implementation and maintenance of regular reports/analyses of relevant KPIs in the area of given responsibility.
  • Guarantee support within agreed timeframes and escalate issues with the 3rd level of support and guarantee regular follow-ups in order to provide a fast reaction response support upon incidents.
  • Proactively monitor the platform in order to foresee problems; Ensure availability of OSS SW backups; Administer and/or conduct change requests and Be able to understand the whole infra-structure and all systems that interact with it;


Key performance indicators:

  • Ensure consistent KPIs reporting from Data-warehouse reflecting alignment with accounting month-end results and VF Group reporting requirements and guidelines
  • Guarantee 100% availability to the application’s infra-structure;
  • Implement security mechanisms to strength the application reliability;
  • Maintain and optimise the application’s databases;
  • Provide support to the system administrators and end-users;


Must have technical / professional qualifications:

  • Degree in Information Technology or equivalent
  • Experience in the telecommunication industry is an advantage


Core competencies, knowledge and experience:

  • Strong Analytical Skills
  • Excellent reporting skills
  • Presentation skills
  • SQL & Oracle Database Admin
  • Linux\Unix knowledge skills


Location: Edificio Vodacom

Rua dos Desportistas, Numero 649  Maputo

Job Type: Full-time

Employment Type : Permanent.


Link de Candidatra:

Closing Date: 30-Sep-18, 11:59:00 PM

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