EHOD: Digital – Maputo

EHOD: Digital – Maputo
EHOD: Digital – Maputo

11 abril, 2019

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Role purpose:

Deliver digital and data revenues for Vodacom through proposition development, business case design and assessment and overall product performance management.

Deliver on digital and data revenue and usage targets.

Manage revenue trend and mix by developing targeted propositions including personalized offers and bundles

Engage with Vodacom International business and other Vodacom markets to facilitate best practice sharing and benchmarking of propositions

Develop and improve on Go to Market practices in local market to ensure improved customer experience

Contribute to the CVM processes and focus areas to ensure that the product offerings are complimentary to the CVM strategies and where needed that the appropriate offers are available to enable CVM deliverables

Business Case profitability and achievement of business case targets

 

Key accountabilities and decision ownership:

  • Customer Experience
  • Digital strategy execution
  • Commercial Ownership of Data & Digital KPI’s
  • Subject Matter Expert, Organizational Leadership and communication

 

Key performance indicators:

  • Digital revenue
  • Data revenue
  • Digital & Data customer adoption

 

Must have technical / professional qualifications:

  • Matric – Essential
  • 3 – 4yr Undergraduate qualification – Essential – B Com Hon, BSc Eng
  • Minimum 8-10 years’ relevant experience -essential
  • 5 years in product development in Telecoms is mandatory
  • 5 years’ management/supervisory experience – essential
  • Ability to communicate to various levels effectively
  • Ability to understand & interpret financial and behavioral KPIs
  • Excellent analytical skills
  • Excellent presentation skills
  • Capable to work & deliver under stress

 

Core competencies, knowledge and experience:

  • Customer obsessed
  • Innovation focused
  • Problem solver
  • Self-motivated and driven
  • Communication and negotiation skills

 

Location:

Edificio Vodacom

Rua dos Desportistas, Numero 649

Maputo

Job Type: Full-time

Employment Type : Permanent.

 

APPLY ONLINE

 

Closing Date: 17-Apr-19, 11:59:00 PM

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