Manager: M-Pesa IT Support
Manager: M-Pesa IT Support

30 abril, 2019

Digite seu endereço de e-mail:  
Informamos que todas as oportunidades de emprego publicadas no site EMPREGO.INFROMOZ, sem excepção, não implicam qualquer custo para os candidatos

Role purpose:

Drive the M-Pesa IT Support Operational and Delivery initiatives with remarkable high standards  that will constantly support M-Pesa business and people to excel and grow


Key accountabilities and decision ownership:

  • Ensure proper M-Pesa IT Planning (Budget, IT roadmap, IT Research, Human Capital)
  • Ensure proper M-Pesa IT Modus_Operandi ( Documentation, IT Operations and Support, Business continuity, ITIL, IT and technology Security and Governance)
  • Ensure proper M-Pesa IT Control (budget, system and people performance, efficiencies, economies of scale, SLA Management, Vodacom Way)
  • Ensure proper M-Pesa IT Leadership (team coaching, succession plans, training, motivation, envisioning, drive org changes)
  • Ensure proper M-Pesa IT Project Management (all technology project deliverables)

Key performance indicators :

  • Accurate Business expectation management
  • ITGC Audit acceptable ratings
  • Robust IT Systems and Operations
  • Acting the Vodacom way and Ethics


Must have technical / professional qualifications:

  • Bachelor’s Degree (relevant to Information technology);
  • Minimum of 5 years’ experience in the Information Technology field fulfilling a management role.
  • Experience with GSM voice, ITIL, data and mobile money technologies as well as operations, products and services is desirable.


Core competencies, knowledge and experience:

  • Fluent in English and Portuguese
  • Strong analytical and technical skills are required
  • Project Management, communication and presentation skills are desirable
  • Innovation hungry, strong ability to manage and adapt to constant changes.
  • Support, People and customer oriented
  • Self-motivated.


Location: Edificio Vodacom

Rua dos Desportistas, Numero 649  Maputo

Job Type: Full-time

Employment Type : Permanent.




Closing Date: 06-May-19, 11:59:00 PM

Deixe uma resposta

O seu endereço de e-mail não será publicado. Campos obrigatórios são marcados com *