Specialist: Corporate Applications System – Maputo

Specialist: Corporate Applications System – Maputo
Specialist: Corporate Applications System – Maputo

8 junho, 2019

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Role purpose:

Administer the internal customer facing Business Support Systems. Be responsible for ensuring adequate service availability/uptime, Business operations and Business continuity disruptions to be kept to a minimum by providing high level of proactive service support within the portfolio and continuous improvement on resilience.

 

Key accountabilities and decision ownership:

  • Ensure agreed service uptime KPI is consistently and continuously maintained (99.9%) for the FY.
  • Delivery of identified improvements through change requests and/or Projects should be done within the committed timeframes.
  • Implement Problem Management Methodologies for recurrent incidents.
  • Ensure compliance with IT Security and Governance baselines on all portfolio systems that currently include BUT NOT LIMITED TO (Sage X3,Remedy,SageL500,Sharepoint,VTU,EVO,SFA,
  • SDP,NUQ,iVend).

Key performance indicators:

  • Service Availability to 99.9%
  • Project and/or Change request on time delivery
  • Stakeholder feedback on engagement experience
  • Compliance with IT Security and Governance baselines – adherence to a team developed implementation schedule

 

Must have technical / professional qualifications:

  • Degree in Computer Science or Equivalent
  • MS Windows Server Administration Certification/ Experience
  • MS SQL Administration Certification /Experience

 

Core competencies, knowledge and experience:

  • Windows Server Administration & Cluster services.
  • Microsoft SQL Server Administration.
  • Stakeholder Engagement.
  • Effective/Efficient troubleshooting techniques.

 

Location: Edificio Vodacom

Rua dos Desportistas, Numero 649  Maputo

Job Type: Full-time

Employment Type : Permanent.

 

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Closing Date: 13-Jun-19, 11:59:00 PM

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