Specialist: Billing Applications – Maputo

Specialist: Billing Applications – Maputo
Specialist: Billing Applications – Maputo

14 agosto, 2019

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Specialist: Billing Applications – Maputo – EDI0000DT

Role purpose:

Provide 1st level of support to the Vodacom Billing Applications Platforms, guarantee an acceptable level of support, and deliver the allocated projects within desirable timelines

 

Key accountabilities and decision ownership:

  • Troubleshoot & investigate problems that affect an optimal transaction level.
  • Facilitate the communication between different stakeholders across the platform (“end-to-end”).
  • Proactively monitor the platform in order to foresee problems.
  • Submit periodic reports to line manager which include (but not limited): transactions status report, SLA, system patching, availability and incidents.
  • Administer and/or conduct change requests/projects.

 

Key performance indicators:

  • Billing Applications performance reports;
  • Delivery of major projects;
  • Implement security mechanisms to strength the system reliability

 

Must have technical / professional qualifications:

  • Degree in Computer Science or similar.
  • Any IT related certification will be valuable

 

Core competencies, knowledge and experience:

  • GSM knowledge
  • SQL Database knowledge
  • UNIX Operating Systems Knowledge
  • Basic IP Networking Skills
  • Basic programing skills

 

Location: Edificio Vodacom

Rua dos Desportistas, Numero 649  Maputo

Job Type: Full-time

Employment Type : Permanent

 

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Closing Date: 16-Aug-19, 11:59:00 PM

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