16 novembro, 2019
Role purpose:Ensure accurate and reliable rating and charging services.
Key accountabilities and decision ownership:
- Guarantee 99.9% System uptime for systems within the Core Billing portfolio;
- Ensure data integrity for Core Billing information systems;
- Ensure compliance to governance policies and procedures including but not limited to logical access reviews, system patching and updates granting approved system access, perform and deliver system checklists etc;
- Monitor all systems (software and hardware where applicable) within portfolio;
- Open and follow up on vendor tickets for closure within SLA.
Key performance indicators
· System uptime
· Customer Care Tickets SLA;
· Vendor Tickets SLA.
Core competencies, knowledge and experience:
- Ability to work under pressure;
- Strong interpersonal skills;
- Ability to constantly shift priorities;
Must have technical / professional qualifications:
- Degree in Computer Science or similar;
- Oracle and Linux Scripting knowledge;
- Microsoft networking knowledge is an added advantage;
- Good knowledge of Web Technology
Location: Edificio Vodacom Rua dos Desportistas, Numero 649 Maputo
Job Type: Full-time
Employment Type : Permanent.