Specialist: Core Products & Innovation
Specialist: Core Products & Innovation

13 dezembro, 2019

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To perform the new product development and innovation processes for M-Pesa, developing and then delivering against the strategic product roadmap. To drive innovation throughout the M-Pesa product portfolio applying relevant tools and methodologies.

Key accountabilities and decision ownership:

  • Identify and validate opportunities in the M-Pesa Core Product portfolio;
  • Develop and maintain business cases for the M-Pesa core product portfolio guaranteeing that the core products have an associated financial impact;
  • Design, plan and project-manage the implementation of new products and enhancements to the current product portfolio across all disciplines involved in the process;
  • Guarantee that the M-Pesa core products are aligned with the business context and vision;
  • Drive innovation throughout the M-Pesa product portfolio guaranteeing that global innovation practices are employed throughout the M-Pesa department.

Key performance indicators:

  • Timely delivery of agreed core product roadmap;
  • New product usage OKRs relative to business case (unique users, number of transactions, revenue, etc.);
  • Net Promoter Score leadership in the Mobile Money categories of: “range of products and services”, “ease of use of services on mobile”, “simple and easy”, “offers something different”, and “understands your needs”

Core competencies, knowledge and experience:

  • Strong Communication Skills – Ability to ensure active communication with internal and external stakeholders;
  • Commercially astute and strategically oriented – solid understanding of market, competitor & customer. Solid understanding of the integrated set of products and services included within the M-Pesa portfolio; able to identify opportunities for M-Pesa and define and implement these opportunities into reality;
  • Strong Analytical skills – able to assess reports, identify issues, root cause, and recommend solutions. Expert spread sheet skills a distinct advantage;
  • Inspirational Leadership – develop and maintain great working environment throughout all levels of the M-Pesa organization;
  • Presentation and communication skills – written and oral. 

Must have technical / professional qualifications

  • University degree in Commercial or Information Technology related areas;
  • A minimum of 3 years relevant experience in a management role within an innovation function with cross-functional exposure;
  • Project management certification and experience will be an advantage;
  • Knowledge and experience of the financial services and telecommunications industries will be an advantage;
  • Strong planning and networking skills;
  • Ability to draft product requirement documents and business cases.

Location: Edificio Vodacom Rua dos Desportistas, Numero 649  Maputo 

Job Type: Full-time

Employment Type: Permanent.


Closing Date: 20-Dec-19, 1:59:00 PM

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