Specialist: MPLS service integration

Specialist: MPLS service integration
Specialist: MPLS service integration

20 fevereiro, 2020

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Role purpose

This person is responsible to assist on Enterprise Technology IP/MPLS Architecture and Planning of  IP Networks supporting VB and MPLS Internet and Private VPN layer 2/3 Services. This role is required to provide support to all IP/MPLS services provided by Vodacom Business sales team.

Key accountabilities and decision ownership
  • To understand and document the essential components of core networks and their associated change control processes and SLA’s.
  • To be able to effect network changes either hands on, through change process or by directing others.
  • To understand network availability and performance monitoring and ensure that best practice is applied in these areas to ensure the continuity and safety of services
  • Plan, design and implement new client solutions from an E2E perspective and interact with the different stakeholders in order to meet the necessary requirements
  • Follow-up on all business installations process ensuring compliance with specifications and completion within agreed upon time-lines
  • Ensure adherence to policies, procedures and good practices with regards to Vodacom Business portfolio of products, services and systems.;
  • Submit periodic reports to senior management manager which include: progress feedback on installations, equipment stock, supplier performance, etc,
Key performance indicators
  • Leadership and capacity to drive technology choices and to make them implemented (ambitious and competitive)
  • Innovation hungry
  • Document project implementation plans for all customer base;
  • Ensure support and maintenance for the installed base as per agreed SLAs;
  • Manage customer services and equipment configuration details using the relevant tools;
  • Provide timely reporting to management;
Core competencies, knowledge and experience
  • Deep knowledge of Internet and IP/MPLS Network technology. Specifically, Broad and deep technical knowledge of the following as a minimum:

MPLS (LDP, RSVP, fast re-route, Segment Routing), BGP, ISIS, OSPF, Ethernet (inc. QoS & OAM), L2 & L3 VPNs  IP-QoS, BNGs, IP Multicast, PPP, L2TP, 3rd Party Ethernet & broadband access products, MEF services (E-LAN, E-tree , E-Line.), Internet peering & transit, RIPE, IPv6 and NFV;

  • Familiar with key IP/MPLS operational and/or IP/MPLS network design  and KPI requirements.
  • Familiar with Traffic and KPI indicators on IP Networks.
  • Strong knowledge on IOS and IOS-XR operating system.
  • Delivering results timeously;
  • Technology oriented and focused on customer.
Must have technical / professional qualifications
  • 5 or more years of Technical experience on networking components in terms of architecture, design , implementation and testing
  • Degree in Electronic and Telecommunications
  • Deep knowledge of wireless and wired transmission technologies and devices.
  • Cisco Certified Network Associate (CCNA) qualification (Mandatory).
  • CCIE (or equivalent) certification preferred;
  • Ability to communicate effectively (verbal and written) in both English and Portuguese
MicroServices and APIs
Data Driven Decision Making
Dev Ops
Architecture and Design
Software Engineering.


Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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