Specialist: EBU Business Insight

Specialist: EBU Business Insight
Specialist: EBU Business Insight

10 março, 2020

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Description

Key accountabilities and decision ownership:

  • Analyze existing customer behavior (usage), identify trends, detect opportunities and provide recommendations.
  • Prepare pre and post analysis to measure the impact of strategic initiatives (tariff changes, new routes, bundles, new services etc), for different channels.
  • Analyze activation, migration and cancelation trends and propose action
  • National pricing and Roaming Interconnect services
  • Interface among VB and Revenue Assurance and Finance – Prevent Fraud, leakages, Optimize costs
Long Description

Core competencies, knowledge and experience:

  • Analytical Capability – able to contextualize and analyze reports, identify root problems, and recommend solutions
  • Ability to coordinate activities among different areas
  • Experience in data analysis and proficiency in Excel
  • Good understanding of the underlying interconnect business processes

Strong negotiation skills

Must have technical / professional qualifications:

  • A degree in Commerce/ Finance or related fields or equivalent
  • Minimum 5 years professional experience in business analysis
  • Professional experience in any CRM software is beneficial.

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Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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