Intern: E-Commerce Quality & Assurance

Intern: E-Commerce Quality & Assurance
Intern: E-Commerce Quality & Assurance

27 maio, 2020

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Description

Contract: Fixed Term – 1 year

 

Purpose of role: Vodacom Moçambique is looking for a Quality & Assurance Technician to join the Operations team from E-commerce department. The designated person will be responsible to assure the quality of products acquired by customers and for the management of the warehouse. We are looking for a startup mindset individuals, with integrity and abilities to solve problems and motivation for continuous improvement.

 

Main responsibilities
•    Stock management and inventory;
•    Quality and assurance, order packaging and warehouse flow management;
•    Prepare and review reports to sustains decision making and proper monitor of operations activities and consumables;
•    Assist with repositioning, loading and unloading of equipment and content for restoration, storage and return to customers as required.

 

Key Performance Indicators
•    Processed orders at warehouse level;
•    Time used for quality and assurance and orders packaging
•    Delivered orders within SLA vs delivered orders out of SLA
•    Number of returned orders due to Q&A error

 

Must have technical / professional qualifications
•    Fond about e-commerce potential and the possibility to provide a word class experience to Mozambicans
•    Respectful, honest and dedicated with an high sense of integrity and pride on the work that is done
•    Customer Centric and goals oriented
•    Bachelor degree in Accounting, Management or related areas;
•    Experience in warehouse maintenance;

 

 

 

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Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

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