Role purpose: The manager will be responsible to fully manage the allocated regions at all M-Pesa KPIs, with dedicated focus on Agent, Merchant and M-Pesa customer acquisitions. The main function will be to drive growth of M-Pesa channel and M-Pesa mobile money services usage by customers.

Key accountabilities and decision ownership :
•    Full acountabiity of the allocated regions in all M-Pesa sales KPIs
•    Grow the regions business via Active Agents, M-Pesa Gross Adds and ARPU.
•    Maintain brand leadership and visibility within the Regions.
•    Develop processes to support revenue and quality targets in the regions.
•    Develop M-Pesa channel and ensure adequate distribution processes are in place.

Core competencies, knowledge and experience:
•    Excellent ability to manage a team and support staff with right guidance.
•    Excellent mentoring, coaching and people management skills.
•    Ability to handle multiple projects and meet deadlines.
•    Demonstrate strong analytical skills and an ability to assimilate complex data and information various sources.

Must have technical / professional qualifications:
•    Master’s degree in Management, Business, Finance, Economics.
•    Degree in Business Management, Sales, Marketing or related field.
•    Minimum 5 years’ experience in a telecom company with at least 3 years in a leadership role.
•    Experience in Sales, distribution and/or customer facing department an added advantage.

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