Head of Cash

Head of Cash
Head of Cash

26 fevereiro, 2021

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Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice

Job Introduction:

The Cash Solutions Manager, manages the provision of quality contractual and ad-hoc cash solution services to
customers within the business unit, in compliance with legislation, company policies, processes and procedures, to
ensure the achievement of budgeted financial targets and satisfied customers.

Role Responsibility:


1. Effective management of
the financial performance

Revenue Growth :
● Organic Growth achieved against budget
Gross Margin Improvement :
● Direct Labour control / % improvement
● Direct Other cost reduction / % improvement
PBITA improvement / budget achievement :
● Escalations achieved against budget
Overhead cost control :
● Overhead % compared with budget
● Overhead cost reduction
● Number of claims / claim value reduction
● Continually assess the efficiency of operations and drive a tight cost
● Ensure controls in place to eliminate and mitigate losses
● Innovate to improve efficiencies and reduce risks

Manage cash flow : Capex spent vs. budget

2. Effective management of
staff within the function
and the regional teams

Effective Organisation
● Regional and Branch organizational structure fully staffed,
● Staff turnover analysis, proper allocation of staff to positions and
● Set and agree objectives and performance standards with
management team and ensure cascading through the organization
as appropriate
● Monitor performance and provide feedback
Staff Development :
● Succession Planning in place, updated and practiced
● Determine training needs for direct reports (in line with training and
HR policy). Arrange for attendance of subordinates at scheduled
training interventions and coach staff as needed.
● In conjunction with the National Operations Training Manager,
ensure operations training is sufficient and effective
● Identify hiring needs and address in conjunction with HR
● Set and maintain acceptable standards of behaviour at work by all
subordinate employees, as required by G4S’s code of conduct and
disciplinary code.
● Ensure that all disciplinary actions are conducted in compliance
with Company policies and procedures.
● Hold management team meetings and communicate to all regional
operations director and their staff through those briefings
● Ensure maximum participation in Employee survey and action
● Foster healthy Industrial Relations with relevant unions with
regular contact and consultations

3. Effective management of

Customer Focus :
● Monitor and report customer service levels
● Retention and customer satisfaction
● Proportion / % of contracts lost reduced
● Undertake and document regular and consistent customer visits and
assess performance and take remedial action where require

Quality of Service :
● Quality Audit rating, correction plan in place and implemented
● Streamlining of business processes to minimize waste and
duplication and enhanced efficiencies
Shared Best Practice :
● Specific examples of implementation of BP from other regions

Strategic Goal setting
● Identify key industry trends and market trends
● Identify long term priorities and ensure resourcing is adequate to
achieve objectives

4. Effective management of
business development

Progress / success re new business achieved vs. budget
● Large bid participation
● Identification of new customers and business opportunities
● Build and contribute to the capital expenditure process

5. Health and Safety

● Participate in the design/ development/ review/ implementation
and monitoring of the branch/region/national safety plans for
each year.
● Adherence to MSPs
● Participate in safety forums created by company for example
safety meetings and safety talks
● Report all safety and HPIs in accordance with Group and country to
the relevant people
● Discuss all safety incidents on all levels
● Follow-up on any activities assigned through safety
● Attend safety education and refresher programmes
● Comply with safety policies and procedures at workplace
● Distribute safety information as and when required
● Wear protective clothing as required

The Ideal Candidate:



B.Com (or equivalent)
qualification preferred


● Minimum 5-10 years
experience in general
● Experience gained in either
Assets in Transit, Security, Fleet
Management, Logistics or
similar operational
● Experience of multi-site
● Proficiency in Profit and Loss
and budget reporting
● Strong staff management and
discipline in a unionized
● Dealing with unions
● Mozambican security legislation

● Operational Policy and
● HR Policy and procedures
● Health and Safety legislation.




Location: Mozambique, Maputo

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