Software Operations Lead

9 setembro, 2021

Maputo

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Description

Role purpose: An individual that Leads an agile team responsible for running/operating in-house built software applications/system in staging & production, striving for the highest availability possible with the shortest meantime to recover. Works directly with Production Support engineers & Infrastructure engineers while also collaborating with Product Owners to prioritize major fixes. This role is the ultimate accountable for all systems/applications owned by the team.

Key accountabilities and decision ownership

Define team focus & priorities
Keep stakeholders updated regarding ongoing issues/Incidents and own Root Cause Analysis documentation
Report on system availability, stability and defects
Solve team Impediments by interacting with external parties and performing escalations
Control costs and budgets regarding owned applications/systems
Ensure that production environments are compliant to Cyber security posture

Core competencies, knowledge and experience

Solid Understanding of SDLC
Ability to Influence with reasoning
At least 3 Years of proven Experience in a software development/operations role
Experience Deploying & Operating Software in production
Client-server Architecture

Must have skills / professional qualifications

Network Essentials (IP, DNS, TCP/UDP)
Web architecture
Leadership and organizational skills
Outstanding communication skills
Problem-solving aptitude
Fluent English Reading and Listening

Desired technical skills

Cloud Computing Concept
AWS Essentials
Containers & Kubernetes essentials
Swagger/OAS3
SQL & Linux

Key performance indicators

Owned applications/systems availability
Security Compliance of Owned environments
Meantime to Recover owned systems/applications.

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Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.